Privacy Policy

Last Updated: June 3, 2025

This Privacy Policy explains how College-Assignment.Help (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services. By accessing or using our website, you agree to this policy in full. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Information You Provide

  • Contact Details: When you submit a request, you provide your name, email address, and any other details needed to match you with an expert.
  • Request Details: You share information about your academic topic, guidelines, or specific questions so we can connect you with the right expert.
  • Payment Information: If you choose a paid service, you enter payment details directly into a secure, third-party processor. We do not store full payment card numbers on our servers.

1.2 Information Collected Automatically

  • Usage Data: We collect information about your visits, such as pages viewed, time spent on each page, and the date/time of your visit.
  • Device Information: We collect your IP address, browser type, operating system, and device identifiers to help us optimize our site and troubleshoot issues.
  • Cookies and Tracking: We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your experience, remember preferences, and analyze site traffic.

2. How We Use Your Information

2.1 Service Delivery

  • We use your contact and request details to match you with an academic expert and facilitate collaboration.
  • We send confirmation emails and updates related to your request.

2.2 Improvement and Analytics

  • We analyze usage data to understand how our site performs and where we can make improvements.
  • We use cookies and third-party analytics tools (e.g., Google Analytics) to measure traffic and user behavior.

2.3 Communication

  • With your consent, we may send occasional emails about new features, promotions, or changes to our policies.
  • You can opt out of marketing emails at any time by clicking “unsubscribe” in the email or contacting us.

2.4 Legal Compliance

  • We may use or share your information if required by law or to respond to lawful requests (e.g., subpoenas, court orders).

3. Information Sharing and Disclosure

3.1 Service Providers

  • We share necessary information (e.g., your request details, contact email) with the academic expert assigned to you.
  • We use third-party vendors for payment processing, email delivery, hosting, and analytics. These vendors may have limited access to your data solely to perform their functions.

3.2 Business Transfers

  • If our company is acquired, merges, or sells assets, your information may be transferred to the new owner. We will notify you before any such transfer and make reasonable efforts to ensure that your data remains protected.

3.3 Legal Requirements

  • We may disclose your information if required by law, regulation, or court order, or to protect the rights, property, or safety of college-assignment.help, our users, or others.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us remember preferences and improve your browsing experience.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for core site functions (e.g., session management).
  • Performance Cookies: Collect anonymous usage data to help us understand site performance (e.g., Google Analytics).
  • Functional Cookies: Remember choices you make (e.g., language preference).
  • Advertising and Third-Party Cookies: We do not serve ads directly, but third-party services (e.g., social media plugins) may use cookies to track activity.

4.3 Your Choices

  • You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, disabling cookies may limit your access to certain features.

5. Data Retention

  • We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
  • If you request deletion of your account or data, we will remove your content from active systems. Some information may remain in archived or backup copies for legal or security purposes.

6. Your Rights and Choices

6.1 Access and Correction

  • You can request a copy of the personal information we hold about you.
  • If your information is inaccurate or incomplete, you can ask us to correct it.

6.2 Deletion and Restriction

  • You may request deletion of your account or specific data by contacting us at [email protected].
  • We will comply unless retaining the information is necessary for legal or internal business purposes.

6.3 Opt-Out of Marketing Communications

  • You can opt out of promotional emails by clicking “unsubscribe” or contacting us.
  • Even if you opt out, we may still send you non-promotional emails (e.g., confirmations, policy updates).

7. Security

  • We implement reasonable administrative, technical, and physical safeguards to protect your information. These include data encryption in transit (HTTPS) and secure storage practices.
  • While we strive to keep your data safe, no system is 100% secure. We cannot guarantee absolute security of your information.

8. Third-Party Links and Services

  • Our site may contain links to external websites or services operated by third parties (e.g., payment processors, analytics tools). We are not responsible for their privacy practices.
  • You should review the privacy policies of any third-party site you visit.

9. Children’s Privacy

  • Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18.
  • If you believe we have inadvertently collected data from a minor, please contact us, and we will promptly delete that information.

10. Changes to This Privacy Policy

  • We may update this policy at any time. The “Last Updated” date at the top will reflect the most recent changes.
  • If changes are significant, we will notify you via email or a notice on our homepage. Continued use of the site after updates indicates acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at email: [email protected].